Privacy Policy
1. Overview
Keenbond Clay Atelier (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. We designed these practices to align with a calm learning experience and with common privacy principles.
2. Information we collect
- Account data: name, email, and optional phone.
- Transactional data: classes added to cart, enrollment status, and billing confirmations (processed via third-party providers where applicable).
- Technical data: device type, browser, and basic analytics such as pages visited and session duration.
- Communications: messages you send via our contact form or email.
3. How we use your information
- Provide and improve classes and support.
- Process your requests, orders, and enrollments.
- Communicate important updates such as schedule changes or policy updates.
- Maintain safety standards and comply with legal obligations.
4. Cookies
We use essential and preference cookies to operate the site and remember your settings (including theme). You can manage or decline non-essential cookies via the banner controls. Essential cookies cannot be disabled because they support core functionality.
5. Legal basis
We process data based on consent, contract performance, legitimate interests in running a safe studio, and compliance with law.
6. Sharing
We do not sell personal data. We share limited information with service providers who help us operate the site (e.g., payment, email delivery). These providers are bound by confidentiality and only process data under our instructions.
7. Data retention
We keep your data only as long as necessary for the purposes described, or as required by law. You may request deletion of your account data, and we will honor it unless retention is required for legal or safety reasons.
8. Your rights
- Access, correct, or delete your data.
- Object to or restrict processing in certain cases.
- Withdraw consent where processing is based on consent.
9. Security
We use administrative, technical, and physical safeguards to protect information. No method is perfect, but we strive for practical, layered security—quietly effective.
10. Children
Our site is intended for individuals 13+. For youth programs, we collect guardian consent as required.
11. International transfers
If data is transferred across borders, we use standard safeguards to protect it.
12. Contact
Email: [email protected]. Phone: +1 (415) 555-0198. We respond within two business days.
13. Updates
We may update this Privacy Policy. Material changes will be announced calmly, without pressure tactics.